KioKuu KioKuu

Privacy Policy

Last updated: January 4, 2025

1. Introduction

KioKuu ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music cloud storage service. Please read this policy carefully.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Username
  • Email address
  • Password (stored securely using industry-standard hashing)
  • Authentication tokens from OAuth providers (if using Google or Discord login)

2.2 User-Uploaded Content

When you upload music files, we store the audio files you provide along with metadata extracted from those files (such as song title, artist, album, and duration). This content is uploaded directly by you and stored exclusively for your personal use.

2.3 Usage Data

To provide personalized features and improve the Service, we collect:

  • Listening history and play counts (for features like "Recently Played" and "Most Played")
  • Playlist creation and organization data
  • Device information (for multi-device sync)
  • Session data (IP address, login times for security purposes)

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card numbers. Stripe may collect payment information in accordance with their privacy policy.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service
  • Store and stream your uploaded music files
  • Sync your library across multiple devices
  • Generate personalized recommendations and statistics (e.g., listening insights)
  • Process subscriptions and payments
  • Communicate with you about your account or the Service
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Sharing & Third Parties

✓ We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.1 No Third-Party Content Sharing: Your uploaded music files are stored solely for your personal access. We do not share, distribute, or make your audio files accessible to any third parties, except as necessary for technical infrastructure.

4.2 Service Providers: We may share limited data with:

  • Stripe: For payment processing
  • Cloud Infrastructure Providers: For secure data storage and delivery

4.3 Legal Requirements: We may disclose information if required by law, such as in response to valid legal requests by public authorities.

5. Data Security

We implement robust security measures to protect your data:

  • Passwords are hashed using industry-standard algorithms
  • Data transmission is encrypted using HTTPS/TLS
  • Session tokens are securely generated and validated
  • Access to user data is restricted to authenticated requests only
  • Regular security audits and monitoring

6. Data Retention

6.1 Active Accounts: Your data is retained as long as your account remains active.

6.2 Account Deletion: Upon account deletion request, we will delete your personal data and uploaded content within 30 days, except where retention is required by law.

6.3 Inactive Accounts: Accounts inactive for extended periods may be subject to deletion after prior notice.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data and account
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us at: privacy@kiokuu.app

8. Cookies & Tracking

We use minimal cookies essential for the Service to function, such as session cookies for authentication. We do not use third-party advertising trackers or sell data to advertisers.

9. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such collection, we will promptly delete the information.

10. International Data Transfers

Your data may be processed and stored in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: